Click the arrow beside the phone icon, click Voice Mail.
Move your mouse over the person’s presence button. Video calls between the Cisco UCM and Skype for Business users were not tested. A name or list of names that match your search will appear.In the search bar, enter the name of the person to whom you want to transfer the call. When you are on the call that you will transfer to someone else, click the Call Controls icon and click Transfer.Or click Copy to copy the number and open an email or an IM and share the retrieval number with another person. Possible some route or existing thread or session loses due to change in IP. The call is parked and can be retrieved by anyone who dials the number to pick it up. it was found issues is happening when Public IP changes on Laptop and skype fails to make calls with same region, though not sure what is underlying issue is.To transfer a call to the parking lot, click the Call Control icon, click Transfer call > Park the call.If you know specifically who you want to answer the call, it’s better to transfer it instead because parked calls can be answered by anyone who dials the retrieval number.Only the audio portion of a call can be parked.When you park a call, you place it on hold so that a person who dials the retrieval number can retrieve it by dialing in the number displayed for retrieval.Select the person to whom you want to transfer the call and click OK.When you are speaking to the person who will receive the transferred call, click the Call Controls icon and click Transfer.When you are in one call and you open a new call window to call a second person, the first caller is automatically placed on hold.
Or you can enter their name in the search box and click the phone icon beside their name to make the call. Enter the number of the person you want to speak with and press Enter. When you are in a call with the incoming caller, open a new Skype for Business window and make a second call.Wait a moment and the call will transfer and you will be removed from the call.Click Transfer at the bottom of the window. In the search bar, enter the name or phone number of the person to whom you want to transfer the call, or select a person from your Contacts. When you are in a call, click the Call Controls icon.You can read and choose your best Skype recorder here, too.